Shipping & Delivery

Please note: Orders CANNOT be changed, modified, or canceled after checkout!

Standard Shipping within the continental United States starts at $4.50 up to $99.99. $100 and over ships for Free in US. Shipment to Canada is $14.50.

Please allow 7-14 BUSINESS days for orders to be received after order is placed. This would be Monday - Friday. Excluding Holidays

Cinderella's Closet is NOT responsible for:

  • Delays with USPS shipping
  • Products that are lost or damaged in the mail. The US Postal Service will be responsible once we ship the packages.
  • Products marked delivered by the Post Office. You will need to contact your local Post Office to obtain information regarding your package.
  • If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 7-14 business days(Monday-Friday) for your tracking information to show. In some rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time has passed.

    All our shipments include Tracking Numbers. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.

    Carrier Contact Number:
    USPS: 1-800-275-8777

    It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address.

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